Impact Stories


Charles had a stable job as a security guard, allowing him to maintain the household he shared with his wife and two children. This changed when he had a bad fall at work, resulting in a broken right vertebra....Learn More


Dwayne came to UESF’s Veterans Program on December 20, 2016. An Army veteran, Dwayne served in the Iraq war and suffered leg injuries during combat. At the time he came to UESF, Dwayne was living at a Veterans house in Coatesville and...Learn More


Vivian owns her home and cares for her young grandson. She initially came to UESF due to problems with her water usage, but was referred to a UESF BenePhilly counselor to identify any benefits she could be eligible to...Learn More


Shelby was trying hard to make ends meet as a single mother of two children.  Following a legal battle over a landlord repair dispute, she and her children were evicted from their home, and with no place to go,...Learn More

Lashon and Glen

Lashon and Glen are homeowners who reside with their three children.  With their limited income from employment and benefits, they found it difficult to always make ends meet.  When the family was referred to UESF’s Utility Housing Stabilization Program,...Learn More


Geraldine came to UESF when she found herself unable to pay her water bill. A 78-year-old widow living on a fixed income, Geraldine seemed out of options and in danger of having her water shut off. After meeting with a...Learn More


Deanna is a homeowner who resides with her adult daughter and grandson.  When she came to UESF, Deanna was awaiting approval for disability benefits, and had fallen behind on several utility and housing expenses. She had leaks in her...Learn More

Ms. M.

Ms. M. had a good job at a local retailer, which allowed her to stay current on her bills.  However, a combination of health issues and widespread layoffs by her employer caused her to lose her job.  Unable to...Learn More


Following a long illness, Jeff discovered that while he had been in a coma, he had been the victim of credit card theft—resulting in a debt of $18,000 on his card. Dealing with medical bills as well as the...Learn More